Lost or Stolen DEBIT card*

  • During banking hours call (601) 849-2188 or (866) 829-4449
  • Calling within the U.S. (800) 528-2273
  • Calling outside the U.S. (International) 1-800-972-3030

Activation:

IVR Card Activation - New Cards (new card number): (866)642-0450

Card Activation - Reissues (same card number): (866)642-0450


Audio PIN Change:

Calling within the U.S. (877) 265-9594

Calling outside the U.S. (International) (859)488-4130


After hours Cardholder Support (Visa Debit Card Only): (866) 501-0237

Available 5:00 PM - 8:00 AM CST .......... Open on all federal holidays.


There is a $10.00 fee to replace your lost or stolen debit card


Lost or Stolen CREDIT card:

  • Call TCM Bank N.A. Customer Service at (800) 883-0131

Check out this video for some great tips:

For more information on fraud and how to avoid it and/or report it:



*There is a $10.00 fee to replace your lost or stolen debit card